D7net
Home
Console
Upload
information
Create File
Create Folder
About
Tools
:
/
var
/
softaculous
/
hesk
/
Filename :
changelog.txt
back
Copy
Changes in 3.2.2 - 13th March 2021 - fix: replies via email not showing content when Rich Text (HTML) formatting is turned on - fix: reset ticket session data if any variable is sent to the Create new ticket form - due date and ticket language parameters can now be passed to the Create new ticket form Changes in 3.2.1 - 11th March 2021 - fix: merged tickets not showing replies with Rich Text (HTML) formatting turned on - fix: SMTP class does not support TLS 1.2 in PHP >= 5.6.7 and < PHP 7.2 - fix: admin panel modals hidden on small screens - updated TinyMCE to 5.7.0 Changes in 3.2.0 - 28th February 2021 - tickets can now have a due date set - added support for HTML-formatted ticket messages/replies (staff only) - added links to filter tickets by assignment/due soon/overdue quickly - do not update "lastchange" timestamp on Resolved tickets when deleting a user or category - support for %%SITE_TITLE%% in email subjects - improved button text display on non-English versions - added an easy way to load an extra custom CSS file to Hesk admin - staff can now change ticket category when submitting a ticket - staff can now set ticket (customer) language when submitting a ticket - cron files can now have an access key set to authorize web access - security: fixed persistent XSS, reported by Charley Celice of Quorum Cyber (www) - fix: make sure ticket list always has clickable links in mobile view - fix: ticket list mismatch after deleting a custom field - fix: check if JSON is enabled when installing/updating Hesk - fix: bulk ticket actions select vertical scroll bar off-screen on some mobile devices - fix: set cookie SameSite attribute to "None" if Hesk is allowed to be displayed in frames - fix: message encoding issue when previewing service messages - fix: properly escape edge-case HTML special characters and backslashes - fix: "Can unban ips" permission should also enable "Can ban ips" - fix: email notification setting when someone adds a note not respected - fix: respect custom field position when editing a ticket - fix: properly encode CDATA closing tag - minor styling and usability changes Changes in 3.1.2 - 18th August 2020 - the "Submit as" control in staff reply form now supports all statuses - don't change the "last updated" value of tickets when deleting a custom field - prevent a corrupted hesk_kb_categories table causing an infinite loop - show ticket subject and notes at the top with "Newest reply at top" setting selected - when submitting a ticket from the admin panel Hesk will now pre-select default category priority - implemented SameSite cookie attribute support - fix: the top "Re-send email notification" should send new ticket notification, not new reply - fix: language string with a single quote breaks calendar translation - fix: use quoting mechanism for special interpretation characters in mail from header - fix: on Profile page cannot select "Show the ticket I just replied to" - fix: contact details hidden in languages with a long title translation - fix: cannot select a language for service messages - fix: parsing of a non-utf8 email fails if Iconv functions are not available - fix: only list users whom the ticket can be assigned to when submitting a new ticket - updated third party libraries to the latest version - minor styling and usability changes Changes in 3.1.1 - 3rd May 2020 - knowledgebase now shows full category structure in breadcrumbs - added custom favicon for better display on different devices - fix: saving general settings resets sending emails to PHP mail() - fix: sub-categories with no articles are hidden in customer side - fix: in customer side knowledgebase votes show views - fix: knowledgebase sub-category preview shows 1 article too many - fix: knowledgebase views show 1 less than actual when viewing an article - fix: non-default time format may show staff replies as "50 years ago" in customer-side - fix: custom header and footer are outside of the main wapper - minor styling and usability changes